Three Steps STA Role Play and Q & A Quiz
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Question 1 of 10
1. Question
If the dentist or treatment coordinator is starting a case presentation, what is the first thing you should go over with the patient?
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Question 2 of 10
2. Question
The Show Tell Ask practice language guide gives you examples of what to Show, what to Tell and what to Ask for the most common dental diagnosed conditions. You should never deviate from this script.
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Question 3 of 10
3. Question
Some of the most common consequences of dental conditions patients do not want to experience are?
(Check all that apply.)
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Question 4 of 10
4. Question
If the patient asks you what to do about a dental problem and you are not done going over your findings, you should stop what you are doing and tell them the solution before proceeding?
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Question 5 of 10
5. Question
When showing the patient their x-rays, what is a fast and effective technique to help them see the diagnosed condition?
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Question 6 of 10
6. Question
Is this a true statement; During a case presentation the more complex medical terms you use the better.
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Question 7 of 10
7. Question
The biggest opportunity to increase your case acceptance is by using Show Tell Ask with what type of patient?
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Question 8 of 10
8. Question
If you have a patient needing extensive dental work, and they are in for a limited exam, what should you do?
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Question 9 of 10
9. Question
When doing a periodic exam and a patient has undone treatment, a highly effective way to engage patient to see if they own the consequences of the diagnosis is to do which one of the following?
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Question 10 of 10
10. Question
When calling patients with undone treatment you should talk about the diagnosed condition before talking about the treatment?
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