New Patient Scheduling Role Play & Q n A Video Quiz Copy
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Question 1 of 5
1. Question
Why is it important to get a name and phone number on the call-in form, even if they don’t schedule? (check all that apply)
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Question 2 of 5
2. Question
When done with the phone call and after you have created a patient chart you should scan the call-in form into the patient chart?
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Question 3 of 5
3. Question
If the patient asks if you take their insurance and you do not, you should offer them an appointment anyway.
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Question 4 of 5
4. Question
What two questions can you ask to take control of the conversation after a patient asks you the cost of a particular procedure?
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Question 5 of 5
5. Question
What is an effective way to ask if a patient has insurance, without making it sound like it is required for the appointment?
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