5 Steps to Close More Cases with Less Effort and Stress Video Quiz

Question 1 of 11

1. Question

When the patient takes an action moving them further along the sales process, this is called a conversion in the dental office sales conversion funnel?

True
False

Question 2 of 11

2. Question

What is the first point of conversion in the dental office sales and conversion sales funnel?

If the patient accepts the periodontal therapy
When a new patient calls the office for an appointment and they arrive in the office for that appointment.
When a new patient schedules their second appointment
None of the above

Question 3 of 11

3. Question

What is a really high conversion % of new patient calls to new patients seen in the office?

30%
80%
70%
50%

Question 4 of 11

4. Question

What is the definition of treatment proposed or treatment presented in a dental office?

The $ value of the treatment that was presented to the patient.
The number of procedures the patient accepted.
The amount the insurance company will pay for the procedures.
None of the above.

Question 5 of 11

5. Question

An accurate way to calculate treatment accepted is: Calculate total amount the patient scheduled to complete, without a financial commitment.

True
False

Question 6 of 11

6. Question

What is a good conversion rate on comprehensive treatment plan presentations?

90%
25%
50%
None of the above

Question 7 of 11

7. Question

What is the primary motivation for patients to accept treatment?

If they can fit it into their schedule
The consequences of non treatment
If the insurance covers the procedure
None of the above

Question 8 of 11

8. Question

What is the biggest mistake dentists make when presenting treatment to patients?

Presenting patient’s treatment plan before the patient owns the consequences of the diagnosis.
Discussing treatment cost with patients.
Making the patient wait too long for an exam.
None of the above.

Question 9 of 11

9. Question

What is the three-step process that you can use to help patients own the consequences of their diagnosis in case presentations?

Tell Sell Close
Talk Show Ask
Show Tell Ask
None of the above

Question 10 of 11

10. Question

What is the ideal scenario when scheduling patients for treatment?

The patient pre pays to reserve their time in the dentist or hygienists schedule.
The patient keeps their appointment.
The patient schedules to get the procedure done as it fits your schedule to meet the office production goal.
All of the above

Question 11 of 11

11. Question

One of the purposes of the pre consultation interview is to uncover what is going on in the patient’s head and heart BEFORE discussing treatment and fees with a patient.

True
False

5 Steps to Close More Cases with Less Effort and Stress Video Quiz